Return & Refund Policy

The Content Engine Software Version 1 | Effective 8/21/26

1. Summary

All sales are final. The Content Engine is a digital product and cannot be returned, refunded, or exchanged once purchased.

Please read this policy in full before you buy. By completing your purchase, you confirm that you have read it and agree to it.

2. Why sales are final

The Content Engine is a digital product delivered as a Notion workspace. When you purchase it, you receive immediate and permanent access to the full system, and you are able to duplicate the entire workspace into your own Notion account.

Once that access is granted, the product cannot be returned or taken back in any meaningful sense. The material has already been delivered, viewed, and copied. For this reason, no refunds, returns, exchanges, or partial credits are issued after purchase.

3. What you agree to at checkout

By completing your purchase, you expressly request immediate access to the digital product and you acknowledge that:

• Access is delivered instantly upon payment
• You lose any statutory right of withdrawal or cancellation once access is delivered
• You have reviewed the product description and understand what is and is not included
• All sales are final and no refund will be issued

If you are not prepared to agree to these terms, do not complete your purchase.

4. Please review before you buy

Because refunds are not available, you are strongly encouraged to review everything below before purchasing:

• The full product description
• The list of included databases, templates, and automations
• The support video library
• This Return & Refund Policy and the Terms of Use

If you have a question about whether the product fits your situation, ask before you buy, not after. Contact details are in Section 11.

5. Limited exceptions

The following situations are not refunds of a delivered product, and they will be reviewed and corrected:

Duplicate purchase. If you were charged more than once for the same product in error, the duplicate charge will be refunded once verified.

Access not delivered. If your access link does not work and cannot be fixed through support, the purchase will be refunded. Access issues must be reported within 14 days of purchase and you must allow support a reasonable opportunity to resolve them first.

Unauthorized transaction. If a purchase was made without your authorization, contact support with the transaction details. Verified unauthorized transactions will be refunded.

Incorrect product. If you were delivered a different product than the one you purchased, you will receive the correct product or a refund.

Requests under this section must be made in writing to the contact address in Section 11.

6. What is not grounds for a refund

To be clear, the following do not qualify:

• Changing your mind after purchase
• Purchasing by mistake, or purchasing without reading the description
• Not using the product, or not having time to use the product
• Not achieving a specific result, income, follower count, or business outcome
• Finding the product easier, harder, longer, or shorter than expected
• Believing the product is similar to material you already own
• Not being familiar with Notion, or not wanting to learn it
• Duplicating the workspace and then deciding you no longer want it
• Losing access to your own Notion account
• Disagreeing with the content, methods, or opinions inside the product

7. No guarantee of results

The Content Engine is a system and a set of templates. It does not write your scripts, film your videos, or post for you, and it does not guarantee any level of growth, revenue, leads, or business results.

Your results depend on your own effort, consistency, skill, market, offer, and circumstances. Nothing in the product or its marketing constitutes a promise of income or performance. Dissatisfaction with your results is not grounds for a refund.

8. Product updates and changes

The Content Engine may be updated, expanded, restructured, or improved over time.

• Updates released after your purchase may be provided at no additional cost, at the seller's discretion, but are not guaranteed.
• No refund or price adjustment is owed if the product is later updated, repackaged, discounted, bundled, or offered at a promotional price.
• Because you duplicate the workspace into your own Notion account, your copy is yours and is not affected by later changes to the original.

9. Terms violations and revoked access

Access may be revoked without refund if you share, distribute, resell, republish, or otherwise violate the Terms of Use. In that situation, no portion of the purchase price will be returned, and revocation does not entitle you to a refund under any section of this policy.

10. Chargebacks and payment disputes

If you believe there has been a billing error, contact support first. Most issues are resolved quickly and directly.

Filing a chargeback or payment dispute without first contacting support is treated as a breach of the Terms of Use. In that event, access to the product may be revoked immediately, and you may be refused future purchases.

Chargebacks are contested with evidence of delivery, access, and your acceptance of this policy at checkout.

11. How to reach support

Support is available for access problems, billing errors, and questions about how to use the system.

• Email: capturedemails@gmail.com
• Instagram: @ruszelcaptured — send the keyword SUPPORT
• Support videos: the included tutorial playlist
• Suggestions and requests: the update request form included with your access

Please include your purchase email and the date of purchase so your order can be located.

12. Consumer rights

Nothing in this policy is intended to limit any right you hold under mandatory consumer protection law in your jurisdiction that cannot lawfully be waived.

Where such law grants a cancellation or withdrawal period for digital products, that period does not apply once you have expressly requested immediate access and acknowledged the loss of that right, which you do at checkout under Section 3.

13. Third-party platforms

Purchases made through a third-party platform or payment processor are also subject to that platform's own policies. Where a platform's rules require a refund in circumstances this policy does not cover, the platform's rules apply to that transaction.

14. Changes to this policy

This policy may be updated at any time. The version in effect at the time of your purchase governs your purchase. The current version and its effective date appear at the top of this page.

15. Governing law

This policy is governed by the laws of the State of California, United States, without regard to conflict of law principles.

In plain English

You're buying a digital product that you get instantly and copy into your own Notion account. Once that happens, it can't be given back, so there are no refunds. If you were double-charged, charged without permission, or your access link doesn't work — email me and I'll fix it. If you're unsure whether this is right for you, ask me before you buy.